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| Terms & Conditions |
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Returns & Exchanges
If you are not satisfied with your goods for any reason, please return them to us at Cliffeco and we will exchange them, credit your Account or refund you.
Please enclose a copy of your original invoice if possible which was enclosed with your original parcel.
Please state clearly why you are returning the parcel and whether you require exchange goods or a refund or a credit.
Please note, however that when sending a return, the parcel is your responsibility until it reaches us. We strongly recommend therefore that you send it registered post. Your statutory rights are not affected by these statements.
We process returns as soon as they arrive, except during extremely busy periods when there may be a short delay. Please note that credit card refunds can only be given to the original payer.
Payment
Please note that we are "cash with order" and your credit card will be charged once you have completed checkout. If you choose to pay by Cheque/Postal order we will not process your order until we have received payment.
Privacy Policy
Cliffeco does NOT disclose your information to third parties. Cookies are used on this shopping site but only to keep track of your shopping once you have selected an item.
Any information you provide on the website is secure. We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.
No personal or financial details are left unencrypted on a remote server, and such details are never sent by internet email.
Prices
All prices are subject to change without prior notice and include VAT where applicable.
Guarantee
Cliffeco's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Cliffeco to the customer. Cliffeco shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way. Cliffeco cannot accept any liability for a failure to comply with specific instructions stated in the website. Customers' statutory rights are not affected by this statement.
Every care has been taken to describe and portray items accurately using current technology, but slight variations in actual goods may occur.
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